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7750X · Question #24

The queue full element routes callers depending on the number of callers allowed to queue an agent group. Where are the queue limits configured?

The correct answer is B. In the Topic tab. See the full explanation below for the reasoning.

Question

The queue full element routes callers depending on the number of callers allowed to queue an agent group. Where are the queue limits configured?

Options

  • AIn the Agent group element
  • BIn the Topic tab
  • CIn the Agent Group tab
  • DIn the Queue full element

How the community answered

(26 responses)
  • A
    8% (2)
  • B
    73% (19)
  • C
    4% (1)
  • D
    15% (4)

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