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7750X · Question #12
7750X Question #12: Real Exam Question with Answer & Explanation
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Question
Which two statements about Database integration in the IP Office Contact Center are true? (Choose two.)
Options
- ACustomers are directed to agents dependent on the agents priority.
- BCustomers are directed to agents dependent on the information they input.
- CCustomers are directed to agents dependent on time of day.
- DCustomers are directed to agents dependent on number they are calling from.
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