Avaya
7750X · Question #1
With respect to IP Office Contact Center Release 9.1.6 and above, which three parameters are not contained in the import excel spreadsheet and must be configured in the User Interface after the…
The correct answer is B. Hold duration time for last agent functionality C. System holidays E. Custom specific announcements. See the full explanation below for the reasoning.
Question
With respect to IP Office Contact Center Release 9.1.6 and above, which three parameters are not contained in the import excel spreadsheet and must be configured in the User Interface after the import? (Choose three.)
Options
- AProfiles
- BHold duration time for last agent functionality
- CSystem holidays
- DTopic block times
- ECustom specific announcements
How the community answered
(37 responses)- A19% (7)
- B73% (27)
- D8% (3)
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