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Microsoft

77-884 · Question #234

You work in the Sales department at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the…

The correct answer is A. There is no email account configured in the Outlook profile. See the full explanation below for the reasoning.

Question

You work in the Sales department at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the POP3 based company email server. The Sales department has recently received some new computers. You log in to one of the new computers and open Microsoft Outlook 2010. You click on the New E-mail button to compose a new email. The Untitled - Message window contains a To field, a CC field, a Subject field and a message body area but there is no Send button. What would prevent the Send button being displayed?

Options

  • AThere is no email account configured in the Outlook profile.
  • BA Delivery Delay has been configured.
  • CThe Direct Replies To option has not been configured.
  • DThe Exchange server is offline.

How the community answered

(32 responses)
  • A
    84% (27)
  • B
    3% (1)
  • C
    3% (1)
  • D
    9% (3)

Community Discussion

8
Mei-Ling H.Mei-Ling H.Mar 28, 2026

A is correct. Outlook 2010 hides the Send button entirely when no email account has been configured in the profile, because there is literally nowhere to send the message to, so the option to send does not appear at all.

23
Dragomir B.Dragomir B.Mar 30, 2026

That's mostly right, but worth noting that if you had an account configured and later removed it, Outlook 2010 will sometimes still show a grayed-out Send button rather than hiding it completely, depending on whether the profile was rebuilt or just had the account deleted from it.

0
Wesley A.Wesley A.May 14, 2026

A is dead on. Outlook hides the Send button entirely when no mail account exists in the profile, because there is nowhere to route the message, and this is the first thing I checked when I hit the exact same blank compose window on a fresh machine.

5
Toby R.Toby R.Apr 9, 2026

Saw this exact scenario, new machine no account setup, picked A instantly.

3
Brenda K.Brenda K.Apr 10, 2026

Toby, that instinct is right for the clock but make sure you can defend why B and C are wrong before moving on, or that same question type will burn you on the retake.

0
Dragomir B.Dragomir B.Apr 20, 2026

Nailed A on my beta exam, fresh Outlook with zero accounts configured shows no Send button, every time.

0
Brenda K.Brenda K.May 4, 2026

B is it, delivery delay blocks the Send button from rendering.

-2
Toby R.Toby R.May 4, 2026

Hey Brenda, actually it's A on that one because the delivery delay only postpones when the message is sent, it does not prevent the Send button from rendering at all. The button still appears and functions normally, the delay just holds the message in the Outbox.

0
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