You need to identify which issue has the greatest business impact on the Contoso sales process. What should you identify?

Question

Options

• ASales employees have difficulty accessing accurate sales information.
• BSales employees spend too much time maintaining customer information.
• CThe Human Resources department will need to hire additional sales employees.
• DThe Human Resources department will need to hire additional helpdesk employees.

• A
  5% (2)
• B
  72% (28)
• C
  8% (3)
• D
  15% (6)

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