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7230X · Question #5

Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

The correct answer is B. It is eight steps that ensure a faster time to resolution. E. It is eight steps that guarantee a thorough analysis of a failure, containment actions, full. See the full explanation below for the reasoning.

Question

Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

Options

  • AIt is eight steps that guarantee a logical way to isolate an issue.
  • BIt is eight steps that ensure a faster time to resolution.
  • CIt is eight steps used to guarantee systems are operational after an implementation.
  • DIt is eight steps that define how to escalate third-party integration issues.
  • EIt is eight steps that guarantee a thorough analysis of a failure, containment actions, full

How the community answered

(39 responses)
  • A
    8% (3)
  • B
    85% (33)
  • C
    3% (1)
  • D
    5% (2)

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