Avaya
7220X · Question #73
A customer calls Avaya Support stating their Session Manager (SM) is down. After some troubleshooting the technician sees SM is in the Deny New Service state and in Restricted license mode. What does
The correct answer is C. The license 30 day grace period has expired and SM service is being denied. See the full explanation below for the reasoning.
Question
A customer calls Avaya Support stating their Session Manager (SM) is down. After some troubleshooting the technician sees SM is in the Deny New Service state and in Restricted license mode. What does this license mode indicate?
Options
- AThe license only contains a number of SIP User Agent licenses and is missing the SIP trunking
- BThere is a license error but SM continues to function.
- CThe license 30 day grace period has expired and SM service is being denied
- DThe license does not contain any SIP User Agent licenses.
How the community answered
(30 responses)- A13% (4)
- B10% (3)
- C73% (22)
- D3% (1)
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