Avaya
7220X · Question #48
After an Avaya Aura® Communication Manager (CM) upgrade, a customer called Avaya support because their SIP telephones were unable to login. Support was able to confirm that the telephones had not been
The correct answer is B. Verify version installed is compatible with existing versions.. See the full explanation below for the reasoning.
Question
After an Avaya Aura® Communication Manager (CM) upgrade, a customer called Avaya support because their SIP telephones were unable to login. Support was able to confirm that the telephones had not been upgraded. Which pre-implementation step was omitted?
Options
- AProvide accurate licensing specification.
- BVerify version installed is compatible with existing versions.
- CTest all third-party equipment and software.
- DAccess support.avaya.com to verify customer systems compatibility.
How the community answered
(41 responses)- A15% (6)
- B71% (29)
- C5% (2)
- D10% (4)
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