Avaya
7220X · Question #59
Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)
The correct answer is B. It is eight steps that guarantee a thorough analysis of a failure, containment actions, full D. It is eight steps that used to guarantee systems are operational after an implementation. See the full explanation below for the reasoning.
Question
Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)
Options
- AIt is eight steps that guarantee a logical way to isolate an issue.
- BIt is eight steps that guarantee a thorough analysis of a failure, containment actions, full
- CIt is eight steps that define how to escalate third-party integration issues.
- DIt is eight steps that used to guarantee systems are operational after an implementation.
- EIt is eight steps that ensure a faster time to resolution.
How the community answered
(44 responses)- A2% (1)
- B80% (35)
- C14% (6)
- E5% (2)
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