Avaya
7220X · Question #28
A customer calls Avaya Support stating their Session Manager (SM) is down. After doing some troubleshooting the technician sees SM is in the Deny New Service state, and in Restricted license mode. Wha
The correct answer is C. The license 30 day grace period has expired and SM service is being denied.. See the full explanation below for the reasoning.
Question
A customer calls Avaya Support stating their Session Manager (SM) is down. After doing some troubleshooting the technician sees SM is in the Deny New Service state, and in Restricted license mode. What does this license mode indicate?
Options
- AThe SM license is not accessible or does not exist.
- BThere is a license error but SM continues to function.
- CThe license 30 day grace period has expired and SM service is being denied.
- DThe license was installed incorrectly.
How the community answered
(40 responses)- A3% (1)
- B5% (2)
- C83% (33)
- D10% (4)
Community Discussion
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