Which configuration must be completed before configuring a TSAPI link on Avaya Aura® Application Enablement Services (AES)?

The correct answer is A. In the Extension field, type <station extension>, for example 70001. If you are administering the AE Server for TSAPI, JTAPI, DMCC with Call Control, Telephony Web Service, or an AE Services integration (Microsoft or IBM Sametime), you must administer a CTI link from Communication Manager to AE Services. Follow these steps from a Communication…

Implement Avaya Aura Communication Manager

Question

Options

AIn the Extension field, type <station extension>, for example 70001.
BIn the Type field, type ADJ-IP.
CIn the Name field, type <name of AE Server>, for example aeserver1.
DA CTI-user must be configured on Avaya Aura® Application Enablement Services (AES) first.

How the community answered

(60 responses)

A
82% (49)
B
5% (3)
C
3% (2)
D
10% (6)

Explanation

If you are administering the AE Server for TSAPI, JTAPI, DMCC with Call Control, Telephony Web Service, or an AE Services integration (Microsoft or IBM Sametime), you must administer a CTI link from Communication Manager to AE Services. Follow these steps from a Communication Manager SAT to administer a CTI link type ADJ-IP. 1. Type add cti-link <link number>, for example add cti-link 5. 2. Complete the CTI LINK form as follows:

Topics

#AES#TSAPI link#station extension#CTI configuration

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