Avaya Aura® Presence Services 7.x is implemented on Avaya BreezeTM (formerly Engagement Development Platform (EDP)). When looking at Elements > Breeze > Service Management > Services, which status…

Question

Options

• AAccepting
• BLoaded
• CInstalled
• DActive

• A
  89% (17)
• B
  5% (1)
• D
  5% (1)

Explanation

"Accepting" is correct because it indicates the Presence Services snap-in is fully active, licensed, and ready to accept and process real-time presence requests from users and applications. This is the operational "green light" status on Avaya Breeze.

Why the distractors are wrong:

• B. Loaded - the snap-in binary is in memory but initialization is incomplete; it cannot yet serve requests.
• C. Installed - the snap-in package exists on the system but has not been activated or started; it's essentially dormant.
• D. Active - a plausible guess, but "Active" is not the Breeze Service Management status terminology for a fully running snap-in; Avaya uses "Accepting" to distinguish a service that is actively receiving traffic from one that is merely running.

Memory tip: Think of a restaurant - "Installed" means the kitchen is built, "Loaded" means the staff is in the building, "Active" might mean the stove is on, but "Accepting" means the front door is open and you're taking orders. The snap-in is only truly ready when it's accepting presence subscriptions.

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