700-651 · Question #34
Which Customer Lifecycle touch point demonstrates commitment to the business objectives of a customer by suggesting complimentary solutions?
The correct answer is B. Evaluate Expansion Opportunities. https://impact.cisco.com/2016/02/5-key-touchpoints-in-the-customer-lifecycle-creating-customers- Demonstrate commitment to a customer's business objectives by suggesting complementary solutions designed to improve network performance. By tracking and managing the lifecycle of…
Question
Which Customer Lifecycle touch point demonstrates commitment to the business objectives of a customer by suggesting complimentary solutions?
Options
- AMaximize Customer Investment Value
- BEvaluate Expansion Opportunities
- CIdentify Coverage Gaps
- DCapitalize on Renewals
How the community answered
(29 responses)- A17% (5)
- B72% (21)
- C7% (2)
- D3% (1)
Explanation
https://impact.cisco.com/2016/02/5-key-touchpoints-in-the-customer-lifecycle-creating-customers- Demonstrate commitment to a customer's business objectives by suggesting complementary solutions designed to improve network performance. By tracking and managing the lifecycle of these products, your business stands to gain an ongoing annuity stream that adds up over time.
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