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Cisco

700-037 · Question #23

Which option provides sophisticated and distributed ACD, IVR, CTI, and agent and desktop services in a single server?

The correct answer is A. Cisco IP contact Center Express. See the full explanation below for the reasoning.

Question

Which option provides sophisticated and distributed ACD, IVR, CTI, and agent and desktop services in a single server?

Options

  • ACisco IP contact Center Express
  • BCisco Unified Contact Center Express
  • CCisco Unified Customer Voice Portal
  • DCisco Unified Contact Center Enterprise

How the community answered

(33 responses)
  • A
    76% (25)
  • B
    3% (1)
  • C
    9% (3)
  • D
    12% (4)

Community Discussion

No community discussion yet for this question.

Full 700-037 Practice