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Microsoft

70-685 · Question #26

Your company has a main office and a branch office. A user from the branch office reports that he receives stop errors on his desktop computer. A help desk technician reports that the errors are…

The correct answer is B. From Device Manager, disable the smart card reader. See the full explanation below for the reasoning.

Question

Your company has a main office and a branch office. A user from the branch office reports that he receives stop errors on his desktop computer. A help desk technician reports that the errors are caused by a defective internal smart card reader. You plan to remove the smart card reader next week. You need to recommend a solution that prevents the stop errors from re-occurring when the computer is restarted. What should you recommend?

Options

  • AModify the Data Execution Protection (DEP) settings.
  • BFrom Device Manager, disable the smart card reader.
  • CFrom Device Manager, uninstall the smart card reader.
  • DFrom the Trusted Platform Management (TPM) console, turn off TPM.

How the community answered

(22 responses)
  • A
    9% (2)
  • B
    73% (16)
  • C
    5% (1)
  • D
    14% (3)

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