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Microsoft

70-685 · Question #109

You install an application on one of the company's test computers. The application fails to run and is affecting other applications. You are unable to uninstall the application successfully. You…

The correct answer is C. Use System Restore to restore the test computer. Sometimes installing a program or driver can make Windows run slowly or unpredictably. System Restore can return your PC's system files and programs to a time when everything was working fine, potentially preventing hours of troubleshooting headaches. It won't affect your…

Identify and Resolve Operational Issues

Question

You install an application on one of the company's test computers. The application fails to run and is affecting other applications. You are unable to uninstall the application successfully. You need to remove the application from the test computer without modifying user documents. What should you do?

Options

  • ARestart the test computer by using in Last Known good Configuration
  • BUse Windows Backup to restore the test computer
  • CUse System Restore to restore the test computer
  • DRestart the test computer in Safe Mode

How the community answered

(41 responses)
  • A
    7% (3)
  • B
    12% (5)
  • C
    78% (32)
  • D
    2% (1)

Explanation

Sometimes installing a program or driver can make Windows run slowly or unpredictably. System Restore can return your PC's system files and programs to a time when everything was working fine, potentially preventing hours of troubleshooting headaches. It won't affect your documents, pictures, or other data. Windows 7 System Restore utilityhas nowmerged with the Windows Backup utility. You can now use System Restore with Advance recovery to restore thesystem using previously created System Images or evenrestore your computer to its original settings.

Topics

#System Restore#application removal#recovery#data preservation

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