70-243 · Question #47
You need to configure connectors between the System Center 2012 components to meet the administrative requirements. Between which System Center 2012 components should you configure the connectors?
The correct answer is C. Operations Manager and Service Manager. The Operations Manager to Service Manager connector allows Operations Manager alerts to automatically generate incidents in Service Manager, fulfilling integrated ITSM administrative requirements.
Question
You need to configure connectors between the System Center 2012 components to meet the administrative requirements. Between which System Center 2012 components should you configure the connectors?
Options
- AOperations Manager and Orchestrator
- BService Manager and VMM
- COperations Manager and Service Manager
- DConfiguration Manager and Service Manager
How the community answered
(36 responses)- A3% (1)
- B17% (6)
- C72% (26)
- D8% (3)
Why each option
The Operations Manager to Service Manager connector allows Operations Manager alerts to automatically generate incidents in Service Manager, fulfilling integrated ITSM administrative requirements.
The Operations Manager to Orchestrator connector is used to trigger automation runbooks in response to alerts, not to create or manage service management incidents.
The Service Manager to VMM connector enables virtual machine self-service provisioning through the Service Manager portal, not alert-driven incident creation.
The connector between Operations Manager and Service Manager synchronizes alert data from monitored systems into Service Manager as incidents, enabling automated incident lifecycle management. This integration satisfies the administrative requirement to bridge monitoring events with the IT service management workflow without manual intervention.
The Configuration Manager to Service Manager connector synchronizes hardware and software inventory data as configuration items, which does not address alert-based incident management requirements.
Concept tested: System Center 2012 Operations Manager to Service Manager connector
Source: https://learn.microsoft.com/en-us/system-center/scsm/om-connector
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