nerdexam
Avaya

6401 · Question #48

A customer wants a quick way of putting callers through to the mailbox for hunt group 245 SalesAdmin. They want to be able to put the caller on hold and just dial 123. Which Short Code should be used

The correct answer is B. Telephone Number "#SalesAdmin". See the full explanation below for the reasoning.

Question

A customer wants a quick way of putting callers through to the mailbox for hunt group 245 SalesAdmin. They want to be able to put the caller on hold and just dial 123. Which Short Code should be used to accomplish this?

Options

  • ATelephone Number "SalesAdmin"
  • BTelephone Number "#SalesAdmin"
  • CTelephone Number 245
  • DTelephone Number "SalesAdmin"

How the community answered

(18 responses)
  • A
    6% (1)
  • B
    78% (14)
  • C
    11% (2)
  • D
    6% (1)

Community Discussion

No community discussion yet for this question.

Full 6401 Practice