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Avaya

6401 · Question #11

A customer reports that IP Office users cannot access voicemail at certain times. Avaya has requested that the customer reproduce the issue and provide traces. Which three steps can the customer…

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Question

A customer reports that IP Office users cannot access voicemail at certain times. Avaya has requested that the customer reproduce the issue and provide traces. Which three steps can the customer take to reproduce the reported issue? (Choose three.)

Options

  • AThe customer can place test calls into voicemail.
  • BThe customer can use the 'IP Office System Monitor" and VoiceMail Pro debug logs to record
  • CThe customer can use System Monitor to "Call Sync" on all calls in the system.
  • DThe customer can reboot the IP Office to see if it resolves the issue.
  • EThe customer can record the date and time of the reported issue.

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