640-461 Exam Questions

What does Cisco recommend as the maximum number of ports and users for Cisco Unity Connection on a single server?

Which three methods can be used to import multiple Cisco Unity Connection users at one time on a system that is integrated with Cisco Unified Communications Manager? (Choose three....

Which is a method of modifying the System Default Greeting for a CUCM integrated user in Cisco Unity Connection?

What are three client applications that interface directly with Cisco Unified Presence? (Choose three.)

Which method is used by Cisco Unified Communications Manager to provide IP phone line status information to Cisco Unified Presence?

How is the calendar information in Microsoft Exchange integrated into CUPS Presence signaling so that the Free/Busy status in an Outlook calendar can be mapped to the Available/Awa...

Which menu path takes you to the CAR report that should be run to determine the length of long distance calls made from a company?

The Cisco Unity Connection Report Harvester is stopped when what disk space capacity is reached by default?

What defines a report user as a Manager as opposed to just a User in the CAR reporting tool?

Which Cisco Unified Communications Manager monitoring view in RTMT can display graphs for registered phones and calls in progress?

What procedure should an administrator apply to delete a directory number from CUCM database?

You are assigned the task of performing a manual backup of CDR data. Which account has access to the DRS by default?

You receive a call from a remote location that the fax machine cannot dial out, but all the IP phones are working. What is the cause of this problem?

Which port is configured for connection to the PSTN?

What should be installed on a Cisco IP phone if a user wants information to display in any language other than English?

When someone is troubleshooting a network issue, what should be the first step acccording to troubleshooting methodolgy?

The display on a phone shows the message "Error DB Config" when trying to register to Cisco Unified Communications Manager via autoregistration. Which two options are ways to fix t...

Refer to the exhibit. Which IP address will the IP phones be provided as the TFTP server?

Refer to the exhibit. Users are complaining that Cisco Unity Connection is cutting their voice mails too short. Which section can be configured to allow for a longer voice mail?

A new user is unable to log into voice mail and no one is able to leave this user a voice-mail message. Which two options are causing the problem? (Choose two.)

A Cisco Unity Connection administrator has set up a shared mailbox for a group of users and configures their extensions to forward to voicemail if the call is unanswered. Users rep...

Which choice reduces the call quality?

Which sequence of touch pad keys is used to reset a Cisco IP phone?

What is the function for the Restart button of a configured IP phone in the Phone Configuration window under Cisco Unified Communications Manager web administration page?

Which server collects information about the availability and communication capability of a user?

Cisco Jabber facilitates online communication through the use of all of these features except one. Which one?

Which two layers are Cisco Unified Communications component layers? (Choose two.)

Which three choices are functions or features of Cisco Unity Connection? (Choose three.)

What is the most important factor that contributes to network design availability and reliability?

Which Cisco voice messaging components support active-passive redundancy?

An SCCP IP phone places a call to a SIP phone that is registered to the same Cisco Unified Communications Manager Express. During the active call, call waiting indicates a second c...

Which port is the default port for SCCP call signaling on Cisco Unified Communications Manager?

Which two choices are Cisco gateway control protocols? (Choose two.)

Which two signaling messages would you see on a network containing both Cisco Skinny and third-party IP phones that are registered to a Cisco Unified Communications Manager? (Choos...

Which three choices are required for the boot process for a Cisco IP phone? (Choose three.)

What are the three methods that are used to create end users in Cisco Unified Communications Manager? (Choose three.)

Which three tools are used to create phone user accounts in Cisco Unified Communications Manager Express? (Choose three.)

How would you add or delete users after you have configured your Cisco Unified Communications Manager to use your LDAP corporate directory for end users considering that you are no...

What is the name of the software that allows for LDAP synchronization of user information into Cisco Unified Communications Manager?

Refer to the exhibit. Which object in the Cisco Unified Communications Manager Express GUI should you access to change a phone user password?

Which three options are used for adding phones to Cisco Unified Communications Manager using autoregistration? (Choose three.)

Which command is used to verify that the Cisco IOS files that are needed to perform GUI administration are present?

When you attempt to add a phone to the Cisco Unified Communications Manager Express using the GUI interface, the error "No New Phone to Add" appears. Which command is causing the e...

Refer to the exhibit. What is the cause of the error message?

How does the following configuration affect calling privileges? ICOMM_ROUTER(config)#dial-peer cor list 911-LOCAL ICOMM_ROUTER(config-dp-corlist)#member 911 ICOMM_ROUTER(config-dp-...

Which method can be used to retrieve a call that is placed on hold from a Cisco IP phone?

When phones are divided in a group where all phones can answer a call, what is that setup called?

Which two methods are used to initiate the creation of a directory number while performing GUI Administration of Cisco Unified Communications Manager? (Choose two.)

Refer to the exhibit. What is a method of modifying the External Phone Number Mask on multiple line appearances of a directory number simultaneously?

When a user calls a Cisco Unified Communications Manager telephone and another call is already in progress on that telephone, the calling user sees incorrect line identification in...