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Cisco

640-461 · Question #171

When someone is troubleshooting a network issue, what should be the first step acccording to troubleshooting methodolgy?

The correct answer is A. Define the problem. See the full explanation below for the reasoning.

Question

When someone is troubleshooting a network issue, what should be the first step acccording to troubleshooting methodolgy?

Options

  • ADefine the problem.
  • BGather the facts.
  • CDocument the facts.
  • DConsider the possibilities.

How the community answered

(42 responses)
  • A
    81% (34)
  • B
    12% (5)
  • C
    2% (1)
  • D
    5% (2)

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