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6210 · Question #5
Orchestration Designer (OD) is used to create applications with instructions that determine the sequence of steps a contact follows after the contact arrives at the Contact Center. Which three stateme
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Avaya Aura Contact Center Core Architecture
Question
Orchestration Designer (OD) is used to create applications with instructions that determine the sequence of steps a contact follows after the contact arrives at the Contact Center. Which three statements regarding the Orchestration Designer tool are true? (Choose three.)
Options
- AOD application steps can include call treatments, such as music or ringback.
- BOD allows you to view real-time statistics for each skillset.
- COD applications can provide call routing, such as skill-based routing.
- DOD provides a graphical editor to create Contact Center Task Flow Executor (TFE) flows.
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Topics
#Orchestration Designer#call routing#TFE flows#skill-based routing