When a SIP INVITE message arrives at the Contact Center Manager Server (CCMS), CCMS matches the message with one of the configured Route Points URIs. CCMS then anchors the customer call to a port on…

The correct answer is C. Avaya Aura® Media Server. https://downloads.avaya.com/css/P8/documents/100178588 (p.59)

Avaya Aura Contact Center Core Architecture

Question

When a SIP INVITE message arrives at the Contact Center Manager Server (CCMS), CCMS matches the message with one of the configured Route Points URIs. CCMS then anchors the customer call to a port on which component?

Options

ACall Pilot
BAvaya Aura® Communication Manager
CAvaya Aura® Media Server
DAvaya Aura® Midsize Enterprise (ME)

How the community answered

(31 responses)

A
10% (3)
B
3% (1)
C
84% (26)
D
3% (1)

Explanation

https://downloads.avaya.com/css/P8/documents/100178588 (p.59)

Topics

#SIP INVITE#CCMS#AAMS#call anchoring

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