Avaya
6207 · Question #36
6207 Question #36: Real Exam Question with Answer & Explanation
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Question
When going in the Viewer and searching for all call, a technician notices that none of the call appears in the list stored in Viewer. What could be checked to find the cause of this problem?
Options
- AAccess the Avaya Contact Recording and review the Recorder Status > Server page.
- BReview the Viewer Administration function > Roles and conform that the UserID that was used
- CLogin to the Avaya Aura Quality Monitoring (Avaya QM) system > Admin, and confirm the
- DWithin Viewer, confirm the UserID that is being used to login, check the Blocked Users tab and
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