6207 · Question #26
A technician has installed a new Avaya Aura Contact Recording (Avaya CR) system and is performing tests prior to putting the system into production. Calls are recorded correctly but when conducting…
The correct answer is A. Ask the network technician to make the network where the IP address 151.88.251.144 resides. See the full explanation below for the reasoning.
Question
A technician has installed a new Avaya Aura Contact Recording (Avaya CR) system and is performing tests prior to putting the system into production. Calls are recorded correctly but when conducting a search and replay query, a few calls do not have any audio recorded. After reviewing the alarm page, multiple occurrences are found of the alarm, "no audio packets are received on call from 151.88.251.144. Call failed or no network path to record it". Assuming the Avaya Aura CR server has two NICs and real Eth0 has been selected to be used for real-time Transport protocol (RTP) packets, which two steps need to be completed to fix this problem? (Choose two)
Options
- AAsk the network technician to make the network where the IP address 151.88.251.144 resides,
- BAsk the network technician to make the network where the IP address 151.88.251.144 resides,
- CAdd a static route to the operating system to allow the IP address 129.39.134.81 to reach the
- DAdd a static route to the operating system to allow the IP address 172.24.170.35 to reach the
- EChange the default gatekeeper from the Aura Application Enablement Service (AES)
How the community answered
(28 responses)- A79% (22)
- C7% (2)
- D11% (3)
- E4% (1)
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