Avaya
6207 · Question #1
You have just installed one Avaya Aura viewer system and have made some test calls that appear to have been recorded successfully by the Avaya Aura Contact Recoding (Avaya CR) system. While being…
The correct answer is A. see two segments which can be connected by means of Universal Call ID (UCID) and you will. See the full explanation below for the reasoning.
Question
You have just installed one Avaya Aura viewer system and have made some test calls that appear to have been recorded successfully by the Avaya Aura Contact Recoding (Avaya CR) system. While being recorded, one of the test calls was put on and then taken of hold. When you run a query using Avaya CR "Search and replay" you expect to __________ and when you run a query from Viewer, in the Viewer query Results Windows you expect to _______ for the same call.
Options
- Asee two segments which can be connected by means of Universal Call ID (UCID) and you will
- Bsee two segments which can be connected by means of UCID and you will have to listen to two
- Csee one segment and you will hear one audio file that stops playing right after the call has b-put
- Dsee two segments which can be connected by means of UCID and you will have to listen to two
How the community answered
(19 responses)- A79% (15)
- B11% (2)
- C5% (1)
- D5% (1)
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