Avaya
6202 · Question #3
In an Avaya AuraTM Contact Center, what does enabling Open do?
The correct answer is B. It allows third parties including Contact Center Multimedia (CCMM) to create, read, and. See the full explanation below for the reasoning.
Question
In an Avaya AuraTM Contact Center, what does enabling Open do?
Options
- AIt permits agents to utilize the Avaya Open Queue Desktop for agent skills that have agents
- BIt allows third parties including Contact Center Multimedia (CCMM) to create, read, and
- CIt gives agents and Call Center supervisors the ability to manage multiple simultaneous
- DIt provides extended call queuing functionality for the Avaya AuraTM Contact Center by
How the community answered
(43 responses)- A7% (3)
- B77% (33)
- C5% (2)
- D12% (5)
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