Avaya
6202 · Question #3
6202 Question #3: Real Exam Question with Answer & Explanation
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Question
In an Avaya AuraTM Contact Center, what does enabling Open do?
Options
- AIt permits agents to utilize the Avaya Open Queue Desktop for agent skills that have agents
- BIt allows third parties including Contact Center Multimedia (CCMM) to create, read, and
- CIt gives agents and Call Center supervisors the ability to manage multiple simultaneous
- DIt provides extended call queuing functionality for the Avaya AuraTM Contact Center by
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