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6202 · Question #2
6202 Question #2: Real Exam Question with Answer & Explanation
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Question
You have completed the stand-alone installation of Contact Center Manager Administration (CCMA) software on a fully prepared Platform Vendor Independent (PVI) server. The CCMA cannot establish a connection to the Contact Center Manager Server (CCMS). What is one of the first steps to troubleshoot the problem?
Options
- AReinstall CCMA
- BEnsure that the correct sys-admin password is being used
- CChange the IP multicast sending address on the CCMS server
- DEnsure that the CCMS and CCMA servers have been added to a domain
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