Avaya
6202 · Question #2
You have completed the stand-alone installation of Contact Center Manager Administration (CCMA) software on a fully prepared Platform Vendor Independent (PVI) server. The CCMA cannot establish a…
The correct answer is B. Ensure that the correct sys-admin password is being used. See the full explanation below for the reasoning.
Question
You have completed the stand-alone installation of Contact Center Manager Administration (CCMA) software on a fully prepared Platform Vendor Independent (PVI) server. The CCMA cannot establish a connection to the Contact Center Manager Server (CCMS). What is one of the first steps to troubleshoot the problem?
Options
- AReinstall CCMA
- BEnsure that the correct sys-admin password is being used
- CChange the IP multicast sending address on the CCMS server
- DEnsure that the CCMS and CCMA servers have been added to a domain
How the community answered
(32 responses)- A3% (1)
- B72% (23)
- C16% (5)
- D9% (3)
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