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6201 · Question #54
6201 Question #54: Real Exam Question with Answer & Explanation
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Question
A home shaping company advertises special offers to shapers who place orders on Sundays. Sunday callers are routed a message that describes the special offer before the call is connected; to an agent to take the order. The vector contains a conditional step to test for the day of week (goto step 11 if D=1 (Sunday) and step 11 plays the special offer message). Which Call Vectoring feature allows letters tobe used as conditions or thresholds in many vector commands?
Options
- AVariables in Vectors
- BCall Prompting
- CAdjunct Routing
- DCall Classification
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