Cisco
600-460 · Question #85
Which three options dictate that MicroApps are not sufficient and require Call Studio for Call Flow scripting? (Choose three.)
The correct answer is A. Courtesy Callback B. recording a .wav file C. FTP a file. See the full explanation below for the reasoning.
Question
Which three options dictate that MicroApps are not sufficient and require Call Studio for Call Flow scripting? (Choose three.)
Options
- ACourtesy Callback
- Brecording a .wav file
- CFTP a file
- DEmergency Contact Center closure
- Eagent whisper
- FIVR Outbound option
- Gagent greeting
How the community answered
(31 responses)- A84% (26)
- D3% (1)
- E3% (1)
- F10% (3)
Community Discussion
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