Cisco
600-460 · Question #11
In a Cisco Unified Contact Center Enterprise deployment, callers report intermittent voice-quality issues. What might cause this problem?
The correct answer is C. The system has too few DSP transcoding resources to support all the calls across the WAN. See the full explanation below for the reasoning.
Question
In a Cisco Unified Contact Center Enterprise deployment, callers report intermittent voice-quality issues. What might cause this problem?
Options
- AThe Cisco voice gateways have too few trunks to accept the inbound calls.
- BThe Cisco Finesse is locking up because of a virus.
- CThe system has too few DSP transcoding resources to support all the calls across the WAN.
- DCisco Unified Communications Manager has too few conference bridge resources.
- EA different voice codec is used by the caller and the agent.
How the community answered
(50 responses)- A4% (2)
- B2% (1)
- C84% (42)
- D8% (4)
- E2% (1)
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