An administrator has been notified of a critical alert associated with a VMware Cloud on AWS cloud account. The alert states that "Objects are not receiving data from adapter instance". The…

The correct answer is B. Suspend Alert. Suspend Alert is correct because it accomplishes both requirements simultaneously: it halts the alert from firing again during the investigation window AND automatically assigns ownership of the alert to the administrator who performs the action - a two-in-one operation…

Administering and Operating vRealize Operations

Question

An administrator has been notified of a critical alert associated with a VMware Cloud on AWS cloud account. The alert states that "Objects are not receiving data from adapter instance". The administrator needs to:

Stop the alert from triggering again while investigating the problem.
Automatically assign the alert to themselves.

Which action should the administrator take?

Options

ATake Ownership
BSuspend Alert
CDisable
DCancel Alert

How the community answered

(34 responses)

A
6% (2)
B
82% (28)
C
3% (1)
D
9% (3)

Explanation

Suspend Alert is correct because it accomplishes both requirements simultaneously: it halts the alert from firing again during the investigation window AND automatically assigns ownership of the alert to the administrator who performs the action - a two-in-one operation designed exactly for this investigative scenario.

Take Ownership (A) is wrong because it only assigns the alert to you; it does nothing to prevent the alert from continuing to trigger while you investigate.

Disable (C) is wrong because it permanently disables the alert definition, affecting all future instances globally - far too broad and destructive for a temporary investigation.

Cancel Alert (D) is wrong because it merely dismisses the current alert instance without suppressing future triggers; if the underlying condition persists, the alert fires again immediately.

Memory tip: Think of "Suspend" like snoozing an alarm - it silences it temporarily and puts your name on it. "Take Ownership" is just signing your name without hitting snooze, "Cancel" throws the alarm clock across the room without turning it off, and "Disable" rips out the batteries permanently.

Topics

#Alert Management#Alert Suspension#vRealize Operations#Alert Suppression

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