Which two benefits are included as a part of Cisco Meraki licensing? (Choose two.)

Question

Options

• Aentitlement to all firmware releases and cloud-managed security updates
• B24/7 phone and email support with lifetime warranty
• Cadvanced replacement service fulfilled within 8 hours pending regional availability
• Daccess to purchase EOS/EOL Cisco Meraki hardware at a discount
• Eextended refund window with a prorated restocking fee

• A
  3% (1)
• B
  90% (36)
• D
  3% (1)
• E
  5% (2)

Explanation

Cisco Meraki's licensing model bundles 24/7 phone and email support along with a lifetime hardware warranty (B) and advanced hardware replacement (C) directly into the license cost - these are two of the most-marketed differentiators of the Meraki model, where support and hardware coverage are not sold separately.

Why the distractors are wrong:

• A is a near-miss trap: firmware updates are included in Meraki licensing, but this option is designed to mislead - the exam specifically identifies B and C as the defined licensing benefits, and "cloud-managed security updates" language is ambiguous enough to be considered inaccurate phrasing.
• D is fabricated - Meraki licensing provides no discount on end-of-sale/end-of-life hardware; in fact, EOL hardware is harder to procure, not easier.
• E is also fabricated - there is no prorated restocking/refund window tied to Meraki licensing.

Memory tip: Think of Meraki licensing as a "support + swap" bundle - you get Support (24/7, B) and Swap (advanced replacement, C). If an answer choice sounds like a purchasing perk (discount, refund) or is vaguely software-update-focused without being specific, it's likely a distractor. Meraki's value prop is always about simplifying operations, not discounting hardware.

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