What should a Call Type be mapped to for successful call routing?

The correct answer is A. Routing Client. A Call Type is mapped to a Routing Client, which is a logical representation of a device that can receive and process routing requests from the CCE system.

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Options

ARouting Client
BScheduled Script
CDialed numbed
DDefault Label

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(39 responses)

A
92% (36)
B
5% (2)
C
3% (1)

Explanation

A Call Type is mapped to a Routing Client, which is a logical representation of a device that can receive and process routing requests from the CCE system.

Topics

#Call Type#call routing#Routing Client#ICM

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