Cisco
500-443 · Question #2
Where must a Dialed Number be mapped within CCE?
The correct answer is A. Call Type, which in turn points to a scheduled Routing Script. A Dialed Number must be mapped within CCE to a Call Type, which in turn points to a scheduled Routing Script. This allows CCE to route calls based on the dialed number and apply different treatments and reports for different call types.
Advanced Administration
Question
Where must a Dialed Number be mapped within CCE?
Options
- ACall Type, which in turn points to a scheduled Routing Script
- BPrecision queue
- CSkill group
- DMedia Server
How the community answered
(27 responses)- A89% (24)
- B4% (1)
- C7% (2)
Explanation
A Dialed Number must be mapped within CCE to a Call Type, which in turn points to a scheduled Routing Script. This allows CCE to route calls based on the dialed number and apply different treatments and reports for different call types.
Topics
#Dialed Number#Call Type#Routing Script#CCE configuration
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