What are two Bulk Import Tool 'Template' Options to perform Administration Tasks? (Choose two.)

The correct answer is A. Call Type D. Skill Groups. One of the Bulk Import Tool Template' Options to perform Administration Tasks is Call Type, as it allows the administrator to create or update multiple call types in bulk. Another Bulk Import Tool Template' Option to perform Administration Tasks is Skill Groups, as it allows…

Advanced Administration

Question

Options

ACall Type
BExtended Call Variable
CCall routes
DSkill Groups
EUser

How the community answered

(29 responses)

A
93% (27)
B
3% (1)
C
3% (1)

Explanation

One of the Bulk Import Tool Template' Options to perform Administration Tasks is Call Type, as it allows the administrator to create or update multiple call types in bulk. Another Bulk Import Tool Template' Option to perform Administration Tasks is Skill Groups, as it allows the administrator to create or update multiple skill groups in bulk.

Topics

#Bulk Import Tool#templates#Call Type#Skill Groups

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