Cisco
500-052 · Question #91
Why are CSQs associated to the team definition?
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Cisco TelePresence Management Suite (TMS) Integration
Question
Why are CSQs associated to the team definition?
Options
- AIt allows agents to be a part of the CSQ.
- BIt allows the associated supervisors to make modifications to the CSQ.
- CIt designates which CSQ information to display on the supervisor desktop.
- DIt is informational and is used for historical reporting only.
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Topics
#CSQ#team definition#agent management#supervisor desktop