Cisco
500-052 · Question #57
Which three Cisco Unified Contact Center Express Application Administration tasks may be performed by a supervisor who does not have administrative privilege? (Choose three.)
The correct answer is B. Remove a skill from a CSQ. C. Enable automatic work on a CSQ. D. Modify the skill competence level of an agent. See the full explanation below for the reasoning.
Question
Which three Cisco Unified Contact Center Express Application Administration tasks may be performed by a supervisor who does not have administrative privilege? (Choose three.)
Options
- ADelete a resource group.
- BRemove a skill from a CSQ.
- CEnable automatic work on a CSQ.
- DModify the skill competence level of an agent.
- ECreate a resource.
- FDelete a skill.
How the community answered
(47 responses)- A4% (2)
- B72% (34)
- E17% (8)
- F6% (3)
Community Discussion
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