Cisco
500-052 · Question #49
500-052 Question #49: Real Exam Question with Answer & Explanation
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Question
Which three tasks can an agent perform using email? (Choose three.)
Options
- Asave the response as a draft
- Bsend the response to the supervisor for review
- Ctransfer the email to another CSQ
- Dtransfer the email to another agent
- Emark the email as urgent
- Fmark the email as junk
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