Cisco
500-052 · Question #43
You should perform which three options when troubleshooting a Cisco Unified CCX engine "Java out of memory" crash? (Choose three.)
The correct answer is B. Collect heap dumps via the Cisco Unified Real-Time Monitoring Tool. C. Collect engine heap performance data via the Cisco Unified Real-Time Monitoring Tool. E. Talk to the customer about the deployment and usage pattern. See the full explanation below for the reasoning.
Question
You should perform which three options when troubleshooting a Cisco Unified CCX engine "Java out of memory" crash? (Choose three.)
Options
- ACheck the Cisco Unified CCX Serviceability Control Center.
- BCollect heap dumps via the Cisco Unified Real-Time Monitoring Tool.
- CCollect engine heap performance data via the Cisco Unified Real-Time Monitoring Tool.
- DCheck to see if the customer has installed any third-party applications.
- ETalk to the customer about the deployment and usage pattern.
How the community answered
(34 responses)- A9% (3)
- B74% (25)
- D18% (6)
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