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500-052 · Question #39

Which three features are included in Cisco Unified Contact Center Express Supervisor Desktop? (Choose three.)

The correct answer is A. graphical reports B. dockable windows D. URL push to agents. See the full explanation below for the reasoning.

Question

Which three features are included in Cisco Unified Contact Center Express Supervisor Desktop? (Choose three.)

Options

  • Agraphical reports
  • Bdockable windows
  • Caccess to chat logs
  • DURL push to agents
  • Esend an email to an agent
  • Fsend a call in queue to a specific agent

How the community answered

(31 responses)
  • A
    84% (26)
  • C
    3% (1)
  • E
    3% (1)
  • F
    10% (3)

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