Cisco

500-052 · Question #35

Where are CTI route points added or configured for Cisco Unified Contact Center Express?

The correct answer is E. Cisco CRS Administration, JTAPI Trigger Creation. See the full explanation below for the reasoning.

Question

Where are CTI route points added or configured for Cisco Unified Contact Center Express?

Options

ACisco Unified Contact Center Express Media Subsystem
BCisco Unified CallManager Device Configuration
CCisco Unified Contact Center Express Directory Management
DCisco Supervisor Desktop
ECisco CRS Administration, JTAPI Trigger Creation

How the community answered

(56 responses)

A
5% (3)
B
4% (2)
C
2% (1)
D
9% (5)
E
80% (45)

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