Cisco
500-052 · Question #2
You are designing a Cisco Unified Contact Center Express system with four requirements. - 250 configured agents - 150 agents maximum logged in at any given time - 30 agents able to make outbound…
The correct answer is A. 150 seats. See the full explanation below for the reasoning.
Question
You are designing a Cisco Unified Contact Center Express system with four requirements.
- 250 configured agents
- 150 agents maximum logged in at any given time
- 30 agents able to make outbound calls
- 20 agents able to answer emails
How many premium seats should be purchased?
Options
- A150 seats
- B180 seats
- C200 seats
- D250 seats
How the community answered
(21 responses)- A81% (17)
- B5% (1)
- C10% (2)
- D5% (1)
Community Discussion
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