350-801 Question #52: Real Exam Question with Answer & Explanation

Question

A network administrator deleted a user from the LDAP directory of a company. The end user shows as Inactive LDAP Synchronize User in Cisco Unified Communications Manager. Which step is next to remove this user from Cisco Unified Communications Manager?

Options

• ARestart the Dirsync service after the user is deleted from LDAP directory.
• BDelete the user directly from Cisco Unified Communications Manager.
• CWait 24 hours for the garbage collector to remove the user.
• DExecute a manual sync to refresh the local databased and delete the end user.

Explanation

When an LDAP-synchronized user is deleted from the LDAP directory and appears as 'Inactive LDAP Synchronize User' in Cisco Unified Communications Manager (CUCM), the next step to fully remove them is to wait for the CUCM garbage collector process.

Common mistakes.

• A. Restarting the Dirsync service might trigger a sync, but it doesn't bypass the garbage collection process for removing inactive users. The sync would mark them inactive, but deletion still awaits garbage collection.
• B. Users synchronized from LDAP cannot be directly deleted from Cisco Unified Communications Manager GUI when they are marked as 'Inactive LDAP Synchronize User.' CUCM expects the deletion to be handled through the synchronization and garbage collection process.
• D. Executing a manual sync will update the user's status to 'Inactive LDAP Synchronize User' if they were previously active, but it won't immediately delete them. The garbage collector is responsible for the final deletion.

Concept tested. CUCM LDAP synchronization and inactive user cleanup

Reference. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/configAdmin/cucm_b_configuration-guide-1151/cucm_b_configuration-guide-1151_chapter_01100.html

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