350-801 · Question #34
A customer has Cisco Unity Connection that is integrated with LDAP. As a unity connection administrator, you have received a request to change the first name for VM user. Where must the change be…
The correct answer is D. Active directory. When Cisco Unity Connection is integrated with LDAP, any changes to user attributes like the first name, which are synchronized from LDAP, must be made directly in the LDAP directory itself.
Question
A customer has Cisco Unity Connection that is integrated with LDAP. As a unity connection administrator, you have received a request to change the first name for VM user. Where must the change be performed?
Options
- ACisco unity connection
- BCisco IM and presence
- CCisco Unified Communications Manager end user
- DActive directory
How the community answered
(23 responses)- B4% (1)
- C4% (1)
- D91% (21)
Why each option
When Cisco Unity Connection is integrated with LDAP, any changes to user attributes like the first name, which are synchronized from LDAP, must be made directly in the LDAP directory itself.
Changes made directly in Cisco Unity Connection for LDAP-synchronized users would typically be overwritten during the next LDAP synchronization cycle.
Cisco IM and Presence handles instant messaging and presence services, not the primary user directory attributes for Unity Connection voicemail.
While Cisco Unified Communications Manager (CUCM) also integrates with LDAP for end-user information, Unity Connection primarily synchronizes directly with LDAP for its voicemail users if LDAP integration is configured, and CUCM end user changes would not be the authoritative source for Unity Connection when LDAP is directly integrated.
If Cisco Unity Connection is integrated with an LDAP directory (like Active Directory) for user synchronization, then user attributes such as first name are sourced from and managed within the LDAP directory. Any changes to these attributes for a synchronized user must be performed in Active Directory (or the respective LDAP server) to ensure consistency and proper synchronization with Unity Connection.
Concept tested: Cisco Unity Connection LDAP integration user management
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/12x/install_maintain/guide/b_12xcucimtg/b_12xcucimtg_chapter_011.html
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