350-801 · Question #274
A company's employees have been complaining that they have been unable to select options on the internal IVR of the help desk IT support has been given Cisco UCM traces and below is the snippet of the
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Question
A company's employees have been complaining that they have been unable to select options on the internal IVR of the help desk IT support has been given Cisco UCM traces and below is the snippet of the SDP of the INVITE packet. m=audio 25268 RTP/AVP 18 101 a=rtpmap:0 PCMU/8000 a=rtpmap:18 G729/8000 a=ptime:20 a=fmtp:18 annexb=no a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 How is this issue resolved?
Options
- AConfigure CODEC for G.729
- BConfigure DTMF for RFC 2833.
- CConfigure CODEC for G 722
- DConfigure DTMF for KPML
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