An administrator installs a new Cisco Telepresence video endpoint and receives this error: "AOR is not permitted by Allow/Deny list." Which action should be taken to resolve this problem?

Question

Options

• ACorrect the restriction policy settings.
• BChange the SIP trunk configuration.
• CUpload a new policy In VCS.
• DReboot the VCS server and attempt reregistration.

• A
  79% (22)
• B
  11% (3)
• C
  4% (1)
• D
  7% (2)

Explanation

The error 'AOR is not permitted by Allow/Deny list' in Cisco VCS/Expressway occurs when a device's Address of Record (AOR) - its SIP URI used for registration - is blocked by the registration restriction policy. VCS uses Allow/Deny lists within restriction policies to control which AORs are permitted to register. The fix is to correct the restriction policy settings (A) by either adding the endpoint's AOR to the Allow list, modifying the pattern rules, or adjusting the policy scope. Option B (SIP trunk) is unrelated to endpoint registration restrictions. Option C (upload policy) is vague and not the standard VCS workflow for this error. Option D (reboot VCS) will not fix a policy misconfiguration - the same denial will occur after reboot.

No community discussion yet for this question.