Avaya
33820X · Question #16
Refer to the exhibit. The exhibit shows a basic Avaya Oceana?setup with Call Center Elite, showing a complete multi- touch solution with Call Center Elite serving customers via voice, and Oceana…
The correct answer is D. Avaya Experience Portal. See the full explanation below for the reasoning.
Question
Refer to the exhibit. The exhibit shows a basic Avaya Oceana?setup with Call Center Elite, showing a complete multi- touch solution with Call Center Elite serving customers via voice, and Oceana supporting email, chat, SMS, co-browsing and more. In the box with the question mark (?), which Avaya Aura® component is required to complete this illustration?
Exhibit
Options
- AAvaya Aura® Application Enablement Services
- BAvaya Aura® Communication Manager
- CAvaya Aura® Call Center Elite Multichannel
- DAvaya Experience Portal
How the community answered
(40 responses)- A5% (2)
- B8% (3)
- C15% (6)
- D73% (29)
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