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Avaya

33820X · Question #10

A client wants a solution to view live, real-time information, and see the immediate results of their adjustments. From a migration standpoint, in addition to Avaya Aura® Call Center Elite, which…

The correct answer is C. Avaya Call Management System. See the full explanation below for the reasoning.

Question

A client wants a solution to view live, real-time information, and see the immediate results of their adjustments. From a migration standpoint, in addition to Avaya Aura® Call Center Elite, which additional application will preserve the customer investment?

Options

  • AAvaya IXTM Workforce Engagement
  • BAvaya Intelligent Customer Routing
  • CAvaya Call Management System
  • DAvaya Aura® Elite Multichannel

How the community answered

(23 responses)
  • A
    4% (1)
  • B
    9% (2)
  • C
    83% (19)
  • D
    4% (1)

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