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3309 · Question #98

In a multiple server deployment of Intelligent Customer Routing (ICR), which two ICR components can "install" on an Auxiliary EPM? (Choose two.)

The correct answer is B. ICR Admin D. ICR PDC. See the full explanation below for the reasoning.

Question

In a multiple server deployment of Intelligent Customer Routing (ICR), which two ICR components can "install" on an Auxiliary EPM? (Choose two.)

Options

  • AICR CCA
  • BICR Admin
  • CICR Core
  • DICR PDC

How the community answered

(39 responses)
  • A
    5% (2)
  • B
    82% (32)
  • C
    13% (5)

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